A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
Douglas F.
Had a furnace problem and GH&C came out the same day. The technician found the problem within a few minutes and promptly made the repair. Then he conducted a free safety inspection of the primary and secondary heat exchangers and a carbon monoxide test. The tech was knowledgeable and professional and explained the repair and the safety tests clearly. The price was very fair in my opinion.
Mike H.
Prompt polite and got the job done without delay.
Gayle W.
Everyone was very professional, prompt, courteous and also explained the problem in an understandable way.
Dee L.
All employees that I had contact with were very professional in their conversations with me and in their work. They cleanup nicely after their work day is completed. Very friendly and helpful in answering my questions.
Robert S.
Had a furnace, central air conditioner, and hot water heater replaced. Grapids was very prompt, and their representatives were very helpful and friendly. They were very sensitive to my having no air conditioning and got the work done quickly during peak time of year.
Kelly S.
Very professional and solved my problem!
Kamal B.
Done the job on time . Job well done.
Nalini S.
We had a very good experience. Grapids was recommended to us by a neighbor so we decided to give them a call. Paul, the service technician, was very thorough in his assessment and was very helpful in explaining the issue and how we can better maintain the equipment going forward. He also gave us a few different options of what could be done - depending on how much we were able to spend on repairs. There was a glitch in the system and we got charged the non-member price even though we had signed up for the membership program. I gave the office a call in the morning and just inquired about this - - they immediately looked into it and the manager called me back and apologized about the glitch and said that the issue had been resolved. They credited the $110 back to our card and sent us an updated invoice. It was a very simple process and they were very personable and also professional in their service. We would definitely recommend Grapids to our friends.
Lucas S.
Thank you to Spike, Nathan, Wendell, and all the others at Grapids for your quality and professional service. All of the work was done extremely well and efficiently. My house was not an easy job I'm sure, but they made us feel comfortable and confident throughout the entire process. I most definitely recommend them!
Morgan R.
Grapids and their staff were absolutely wonderful to work with. I had done some shopping around to find the right company to replace my AC, but as soon as I called Grapids, I knew they were the company to hire. All staff members were friendly, helpful, and patient. They even took the time to sit down with me and explain all of my options without pressuring me to make a decision. I would highly recommend them to anyone needing heating or cooling work!
In addition to the Grand Rapids metro area we offer Air Conditioning services for the following communities: Wyoming, Rockford, Hudsonville, Grandville, Jenison, and more.
